Online therapy and wellness support across North Carolina
Counseling Connections is a virtual practice based in Sanford, NC. We offer individual, couples, family, and group therapy for adults and teens 13 and up, along with wellness coaching, nutrition, and yoga. Tell us what’s going on, and we’ll help you find the right person on our team.
How it Works
Choose a therapist, or let us help.
Browse our team and reach out to the therapist or wellness coach who feels right. If you’re not sure, tell us a little about what you’re looking for and we’ll point you to the right person.
Start with a free consultation.
Every therapist offers a free consultation, a no-pressure conversation to ask questions and see whether it feels like a fit.
Meet by secure video from home.
Sessions run on a convenient, secure video platform. You need to be physically in North Carolina during your visit.
Two ways we can help
Therapy: Get support for what’s weighing on you, like anxiety, depression, trauma, ADHD, recovery, or relationship strain. We take most major insurance.
Wellness: Build the habits and routines that help you feel like yourself again, with coaching, nutrition support, and yoga. These services are separate from therapy.
Not sure what you need? Explore our services to see what fits, or book a free 15-minute consultation and we’ll help you sort it out.
Why we’re different
Kim Knoeller, LCSW has spent more than 30 years helping people in a variety of treatment settings including hospitals, addiction recovery programs, and private practice. She built Counseling Connections around a team with diverse backgrounds and specialties. That range means you can find someone who fits you, not just someone with an opening.
Cost and Insurance
Therapy self-pay sessions cost $75–$150 depending on the therapist.
We’re in-network with BCBS, Aetna, Cigna, UnitedHealthcare/Optum, MedCost, Carelon, Quest, Oscar, Curative, and Tricare East.
Plans and rates vary by therapist, so see who takes your insurance.
Wellness coaching, nutrition, and yoga are self-pay. Because these services support your goals and habits rather than treat a mental health condition, insurance doesn’t cover them. You can try wellness on its own or alongside therapy, and your practice coordinator can help you plan both.
Common Questions
How do I start therapy with Counseling Connections?
Book a free 15-minute consultation. You’ll talk with our practice coordinator about what you’re looking for, and we’ll match you with a therapist based on your needs and insurance. If you already know who you’d like to work with, you can book your consult with that therapist instead.
Are your sessions online or in person?
All of our sessions are online, by secure, HIPAA-compliant video. You can meet from home or anywhere private. We’re based in Sanford, NC, and we don’t offer in-person sessions.
Do I have to live in North Carolina?
For therapy, you need to be physically in North Carolina during your session. This is because our therapists are licensed in NC. Wellness coaching and yoga aren’t limited by location.
Do you take my insurance?
We’re in-network with BCBS, Aetna, Cigna, UnitedHealthcare/Optum, MedCost, Carelon, Quest, Oscar, Curative, Tricare East, and Humana and Aetna Medicare Advantage. Which plans each therapist takes varies, so [check the insurance page] or ask us when you book your consultation.
How much does therapy cost without insurance?
Self-pay sessions are $75–$150 depending on the therapist.
Do you take my insurance?
We’re in-network with BCBS, Aetna, Cigna, UnitedHealthcare/Optum, MedCost, Carelon, Quest, Oscar, Curative, Tricare East, and Humana and Aetna Medicare Advantage. Which plans each therapist takes varies, so [check the insurance page] or ask us when you book your consultation.
What’s the difference between therapy and wellness coaching?
Therapy is mental health treatment from a licensed therapist and can be covered by insurance. Wellness coaching, nutrition support, and yoga focus on habits, goals, and day-to-day well-being, and they aren’t mental health treatment. Many people use both, and you can start with either one.